Energy Assistance Program
Marilyn Warren - Director
Phone: 812.2886451 ext 2113
Email: mwarren@casi1.org
Low Income Home Energy Assistance Program
CASI’s Energy Assistance Program (EAP) is a federally-funded program through the U.S. Department of Health and Human Services (HHS) called the Low-Income Home Energy Assistance Program (LIHEAP). Energy Assistance Program is here to help families in need with the high cost of home energy. The Low Income Home Energy Assistance Program (LIHEAP) is designed to assist low-income households with winter heating costs. Additional information visit Low Income Home Energy Assistance.
Services under this program are provided in Clark, Floyd and Harrison Counties. EAP can provide benefits to off-set the high costs of energy, but does not have the funds available to pay all of a household’s energy cost so you should continue to pay your bills regularly.
How does this program help?
Benefits to household:
- LIHEAP provides eligible households with a one-time payment to the energy provider(s)
- Assistance with delinquent/disconnected utilities in order to restore services/prevent disconnection
- Reconnect fees for utility gas/electric
- Provide Energy Education saving tips
- Provides referral information for our other agency programs
- When eligible for LIHEAP you may be eligible for our Weatherization Program
- Less household income will be expended toward utilities
Who qualifies for LIHEAP?
Utility assistance is available to households with a combined monthly income at or below 60% of SMI (State Median Income). Services are provided without regard to race, color, religion, sex, disability, national origin, ancestry or status as a veteran.
Household Size Annual Gross Income
| Household Size | Annual Gross Income |
| 1 | $27,012 |
| 2 | $35,324 |
| 3 | $43,635 |
| 4 | $51,947 |
| 5 | $60,259 |
| 6 | $68,570 |
| 7 | $70,128 |
| 8 | $71,686 |
| 9 | $73,245 |
| 10 | $74,803 |
How is benefit amount determined?
The amount of assistance a household receives is based on a category point system:
- Household Size
- Combined monthly income at or below 60% of SMI
- Dwelling Type
- Heating Fuel Source
- At-Risk – Elderly (60+), individual with disability, veterans, and/or children ( 5years old or under
What is Moratorium?
The Moratorium law (Indiana Code 8-1-2-121) governing the termination of natural gas and electric service without the customer’s request. This law states that a utility (municipally-owned, privately-owned, or cooperatively-owned) may not, during the period from December 1 through March 15 of any year, terminate residential utility service to any customer who is eligible for and who has applied for the Energy Assistance Program.
EAP Program 2021-2022 Calendar | |
November 1, 2021 | The 2022 Energy Assistance Program Begins |
November: Closed for Holiday | Election Day – Tuesday, November 2, 2021 Veteran’s Day – Thursday, November 11, 2021 Thanksgiving Day – Thursday, November 25, 2021 Friday after Thanksgiving Day – Friday, November 26, 2021 |
December 1, 2021 | Start of Moratorium Protection: Clients with active service who have applied for EAP are in good standing with the utility company are protected from disconnection until March 15, 2022. |
December: Closed for Holiday | Christmas Eve – Thursday, December 24, 2021 Christmas Day – Friday, December 25, 2021 |
January: Closed for Holiday | New Year’s Eve – Friday, December 31, 2021 Martin Luther King, Jr. – Monday, January 17, 2022 |
March 15, 2021 | End of Moratorium Protection. Disconnections Can Start Next Day! |
May: Closed for Holiday | Memorial Day – Monday, May 30, 2022 |
May 14, 2021 | End of the EAP applications period. Deadline is Firm! |
July: Closed for Holiday | 4th of July – Monday, July 4, 2022 |
September: Closed for Holiday | Labor Day – Monday, September 5, 2022 |
In compliance with state and federal laws, Community Action of Southern Indiana will not discriminate on the basis of race, color, national origin, age, sex, veteran’s status, sexual orientation, marital status or disability or other legally protected status.
EAP Forms
Currently, we are not accepting applications at this time. Please check back later.
How Do I Apply For LIHEAP?
Applications and drop boxes are available at the 3 locations listed on this page. Applications may be printed from the link on this page, can be e-mailed, mail, or can be submitted on-line via the
Households in danger of immediate disconnection or whose utility has already been shut off need to mark their applications as in Crisis; if you already submitted your application and then become in crisis please call our office to let us know. Crisis assistance starts November 1, 2021.
- A completed signed and dated application. You can download the application.
- Copy of Social Security card for each household member. REAL ID or US Passport may be used in lieu of Social Security card.
- State or federally-issued photo ID for the individual signing this application.
- Proof of income for the past three (3) months for each household member age 18 or over.
- Proof of enrollment in school (report card, student schedule, letter from school, etc.) for students over 18 who have income.
- Most recent full electric bill, including name, service address, and account number.
- Most recent full gas or bulk fuel bill or account statement, including name, service or delivery address, and account number.
If you rent your home and electric and/or heating utilities are included in your rent, please include a Landlord Affidavit completed and signed by your landlord or an authorized designee or a complete lease signed within the past 24 months. If you would like your benefit to be paid via direct deposit, please contact your local service agency for an ACH Authorization Form.
Indiana Workforce Development Release of Information Form
- For person claiming unemployment income.
- Veteran status must provide a DD-214 or Veteran’s Administration ID card
- Your local service provider’s referral form.
Once your application is completed and you have gathered the required documents, please send them to your local service provider in your county. Also you can apply by during the following:
How Long Will It Take Before I Get My Benefit?
Please be aware it may take up to 55 days to process an application.
Note that all payments to a utility vendor may take up to 60 days to process. Please continue to pay on your bill if you
are able to. For direct payment benefits, it may take up to 120 days to receive your check. Please allow for this processing time before contacting us to inquire about your check or pledge.
Applications Pick-up and Drop Boxes are available at the following locations:
Clark County:
201 E 15th Street
Jeffersonville, IN. 47130
812-288-6451 option 1
Phone Assistance Available: 8:30 a.m. – 4:30 p.m. (First hour of the day is reserved for corrections.)
Applications can be picked up outside after November 1st.
Drop off is available by drop off box or by dropping off to the receptionist inside.
Applications can be mailed out, just call or email to request.
Floyd County Office:
1218 E. Oak Street
New Albany, IN. 47150
812-920-4782
Phone Assistance Available: 8:30 a.m. – 4:30 p.m. (First hour of the day is reserved for corrections.)
Applications can be picked up on the porch after November 1.
Drop off box is right above the pick-up box.
Applications can be mailed out, just call or email to request.
Harrison County Office:
PO Box 308
Corydon, IN 47112
812-738-8143
Phone Assistance Available: 8:30 a.m. – 4:30 p.m. (Last hour of the day is reserved for corrections.)
Applications need mailed into the PO Box.
Applications can be mailed out, just call or email to request.